We are very proud of our brownies and really hope you think they are wonderful. If you have any comments then please call or email me immediately and we will do our best to help you.
1. UK Long Distance Selling Regulations
The Consumer Protection (Distance Selling) Regulations 2000 (SI 2000 No. 2334), transpose into UK law Directive 97/7/EC on the protection of consumers in respect of distance contracts.
Exceptions to the UK Long Distance Selling Regulations are goods that cannot, by their nature, be returned, such as perishable goods, e.g. food.
The purchase of Coco à Moi Chocolate Brownies is therefore EXEMPT from the UK Long Distance selling Regulations as these goods (Coco à Moi Chocolate Brownies) are perishable foodstuffs.
Accordingly, A NO REFUND/NO RETURN Policy applies for ALL Coco à Moi Chocolate Brownies purchased online from this website. This DOES NOT affect your statutory rights.
2. Secure Payment Facility:
Note that ALL Credit Card and Cheque details that you provide to us via this website online order facility are collected using a 128 bit SSL secured ENCRYPTED server link and thus YOUR PERSONAL INFORMATION IS FULLY PROTECTED DATA.
Once your Credit Card data is used to process your order your CREDIT details are DESTROYED.
3. UK Data Protection Act 1998:
Personal Data:
We DO NOT sell, trade or otherwise dispose of your personal email or address information to ANY THIRD PARTY. We do however store your email address for use on our PERSONAL CLIENT MAILING LIST.
Mailing List - OPT OUT
If you do NOT wish us to store your email address for our Mailing List and/or you do NOT wish us to contact you please send us an email with 'opt out mailing list' in the subject line of the email.
